Jamul Massage

I had an excellent deep tissue massage at Jamul Massage. The therapist was professional, attentive, and did a great job targeting the areas where I had the most tension. She checked in throughout the session to make sure the pressure was comfortable while still being effective. I left feeling noticeably more relaxed, with less pain and much better mobility. The office was clean, welcoming, and had a calming atmosphere. I highly recommend Jamul Massage to anyone looking for a quality deep tissue massage, and I'll definitely be coming back!

Worse customer service ever. At first the lady appears nice and friendly, however, she expects more in tips than the normal 20%. She doesn’t take responsibility for anything that happens in her office. I also don’t think they have licenses because when I asked, she couldn’t provide. BEWARE!

I have gone to get a massage here 5 to 6 times and the women (owner I believe) is good. However, today me (Ericka) and a friend went in for massages and there was a male there that preformed my friend’s massage. When the male got to her legs she asked him to apply less pressure because it hurt, she said he didn’t listen. We finished the massage and my friend was complaining that her legs hurt and were hot (mainly her calves). About 2 hours later my friend started feeling nauseous and the heat in her legs was worse. This was caused by the strong massage damaging muscle fibers. I reached out to the owner for a refund or to get the male’s license number. She said she wouldn’t give a refund without a Dr. note and she did not have any contact information for the male masseuse. Which is weird since he worked for her. As the owner she did not apologize or take any accountability so I will be filing a formal complaint with BBB on Monday. I usually don’t write reviews but since this business owner was unwilling to do anything to make it right, I had to warn people that if you get massaged by anyone other than the owner, chances are they are not licensed and if anything goes wrong, they will deny and won’t do anything to correct it.